> For the complete documentation index, see [llms.txt](https://docs.mimu.bot/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mimu.bot/other/03-2024-v8.10-leaving-patreon-and-restructuring-supporter-tiers/changelog-and-details.md).

# changelog & details

## 1. all subscription tier information

view [tier changes & pricing changes](#id-7.-tier-changes-pricing-changes) for more information regarding pricing changes

<figure><img src="/files/OT9CVcCtGEQBGYfwJy5f" alt=""><figcaption></figcaption></figure>

## 2. pet elite is worth more than ever!

* now you will obtain 6 pet tickets upon claiming.
* we're working on more improvements in the experience as well, please stay tuned.

## 3. changes in commands

* `/donate` -> `/purchase`&#x20;
* claiming a key:
  * `/claim premium` -> `/keys claim premium`
  * `/claim elite` -> `/keys claim elite`
  * `/claim tickets` -> `/keys claim tickets`
* viewing your keys:

  * upon your support, you will be sent the keys via mimu's dm. it'll look something like this.

  <figure><img src="/files/Xw88EYHIGWHn5NeagQLV" alt=""><figcaption></figcaption></figure>

  * you can also access these keys in the [manage ](https://mimu.bot/donate/manage)page or `/keys list`

<figure><img src="/files/OfIWo3jiiCleWXCS5n2M" alt=""><figcaption></figcaption></figure>

## 4. payment flow

### your first purchase

1. to begin purchasing, head to `/purchase`&#x20;
2. it allows you to easily go through the options, as well as providing a quickstart guide with the 'not sure what anything is :(' option

<figure><img src="/files/JajuJv2d9kosJV6oAMcd" alt=""><figcaption><p>this allows mimu to give you advice on exactly what you should choose.</p></figcaption></figure>

3. just select the purchase option you'd like, and you'll be allowed to checkout.&#x20;

{% hint style="info" %}
remember to turn on your DMs so that you receive a message when it's arrived. if your DMs are closed, rewards will still apply but you won't get a DM.

&#x20;![](/files/suIq3iHyiUoarb4yeJGr)
{% endhint %}

4. when your payment goes through, you'll get a dm from mimu.
5. for roles, badges, and other perks, head to the [support server](https://mimu.bot/support).

   note: we have plans to not require access to the support server for perks in the future, but it will have to wait until we fully sunset patreon. read more:[swapping over as an existing patron: early patron badge & more!](/other/03-2024-v8.10-leaving-patreon-and-restructuring-supporter-tiers/swapping-over-as-an-existing-patron-early-patron-badge-and-more.md)

### manage your subscription within discord

<figure><img src="/files/hXqrELF4qUnZKnsq8E7N" alt=""><figcaption></figcaption></figure>

you can click **edit subscriptions** to instantly adjust, cancel, or update payment information.

<figure><img src="/files/8n4s62rP0RToMxO4OC2d" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/7fJniel2lBv9BW1xLwuO" alt=""><figcaption></figcaption></figure>

if by chance, your discord account gets compromised, or are unable to access your discord account anymore; and you want to adjust your billing, you can do so by heading to the [billing login page](https://mimu.bot/purchase/billing).&#x20;

### failed payment reminders

* if your payment method declines, you'll be given a reminder over discord dm to update your payment information.

### add an additional monthly key

you can now all add key subscriptions - monthly! just head over to /purchase and add an extra one. you can still purchase individual keys, with discounts for bulk. for full information, read the [pricing changes here](#tier-changes-pricing-changes-and-other).

<figure><img src="/files/BFG4A33Rhm1z7UZAG0F5" alt=""><figcaption></figcaption></figure>

per some users' request, we've also added the ability to purchase more keys - you can also purchase up to **300 at once** now:

<figure><img src="/files/Ck8n0eEbXghNRTx2gTRb" alt=""><figcaption></figcaption></figure>

### annual subscriptions

* with this update, there are now annual subscriptions, allowing you to save 2 months' of your subscription cost!&#x20;
* if the subscription includes a key, you'll immediately recieve all 12 keys for the year.&#x20;

## 5. enhanced security with locking your keys

one of our biggest pain points from users were key sniping, especially since commands are typically public. with key locking, fear no more!

* by default, keys are now in a **locked** state.
  * note: any keys made on or before **March 4, 12:00 ET are unlocked by default**.
  * this is to ensure that any gifted keys that are unclaimed, prior, would still be possible to claim. you can re-lock them in `/keys list`.&#x20;
* keys that are **locked** can **only be used on your account**, and not by anyone else.&#x20;
* you can unlock them at `/keys list` at any time.

<figure><img src="/files/LOMeBJfXmrof6mjGm54H" alt=""><figcaption></figcaption></figure>

## 6. improved keys claiming process

### better autocomplete to claim a key

<figure><img src="/files/Nd22N6A3vJEgzPqhijjl" alt=""><figcaption><p>autocomplete to prompt you to claim a key.</p></figcaption></figure>

### bulk key claiming

<figure><img src="/files/ajCWmwSxNBajogspvqKI" alt=""><figcaption><p>an easy way to claim up to 25 keys at once.</p></figcaption></figure>

### double-confirmation before claiming

before claiming, it'll make you confirm that you want **tickets**, **premium** or **elite**.

## 7. tier changes, pricing changes

stripe significantly charges less fees for large transactions - but significantly more on smaller transactions in comparison to PayPal (mimu.bot/donate) and Patreon. as a result, we're updating our pricing to reflect that. we haven't updated our pricing **since 2020** so we have tried to balance out the pricing as best we can. most tiers have **gotten a price decrease, and all tiers now have an annual subscription option**.

### the below prices are in USD.&#x20;

note that the new system will only charge you in USD. if your bank has a different currency, your bank will likely have a small fee in the transaction (typically under 5%, but this may depend on your jurisdiction). **however,** the fee will **likely be lower than the fee** that Patreon was charging you (Patreon charged anywhere from 20-30% in conversion fees), which was why we made the decision to purely only charge USD.

<table data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>pet caretaker</strong></td><td>$1 + sales tax -> $1.49 </td><td>or $14.99 / yearly (save $3)</td></tr><tr><td><strong>mimu plus</strong></td><td><em>previously called "mimu premium"</em></td><td>$5 + sales tax -> $4.99<br>or $49.99 / yearly (save $10) </td></tr><tr><td><strong>custom mimu</strong></td><td>previously called "my own mimu"</td><td>$25 + sales tax -> $19.99 <br>or $199.99 / yearly (save $40)</td></tr></tbody></table>

### individual keys: cheaper pricing!

key pricing is mostly unchanged, but due to the limitations of stripe billing, the model of which it works is a little bit different.

**previously:**

* keys were $4 each, then keys after the 3rd would be $3.50 each
  * e.g. for 5 keys: $4 x 3 + $3.5 x 2 = $19
  * e.g. for 2 keys: $4 + $4 = $8
  * e.g. for 50 keys:  $4 x 3 + $3.5 x 47 = $176.50

**now:**

* <https://mimu.bot/donate> now provides a similar model, but at a less discounted price to encourage usage of **/purchase** instead:
  * keys are $4 each, then keys after the 3rd would be $3.80 each&#x20;
* **/purchase** now provides threshold-based key pricing. for most scenarios, the pricing is about the same as before, or cheaper.
  * $4 per key (unchanged)
  * 8% off for 3 or more keys
    * e.g. for 5 keys: $4 x 5 x (100-8%) = $18.4
  * 12% off for 20 or more keys
    * e.g. for 50 keys: $4 x 50 x (100-12%) = $176

### role names

one feedback we got very often was that the role names were not intuitive, with users asking what "sugar pastries" was.

{% hint style="info" %}
**fun fact!** the origination of "sugar pastries" was inspired by one of our earliest donators dating back in **2020!**

![](/files/n3tRlatHlA9nCnXwpchk)
{% endhint %}

* sugar pastries -> supporter
* premium beans -> stellar supporter
* my own mimu -> celestial supporter

<figure><img src="/files/j6rvJvKTtnmgrJxlhr0D" alt=""><figcaption><p>colors still cuter than ever.</p></figcaption></figure>

if at any point your roles are not synced properly, you can resync your roles via `r.syncroles`. please note that any roles pertaining to patreon subscriptions can be resynced by unlinking & relinking your discord to patreon.